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It is with pleasure for us to write this reference letter for Ana Santos as our recommended Sales Representative.

As a result of many positive recommendations from friends and neighbours, we have engaged Ana since November 2016, when we had plans to buy a new property without a definite timing. Notwithstanding, she was enthusiastic and provided us with professional advices on market and strategies. She was patient and respectful of our plans. Furthermore, Ana is highly available and gets things done even when she’s out of town or out of country.

Her market knowledge was proven during the negotiations of our purchase, resulting in us having our house at fair price. In addition, she added great value to the purchase by providing us with ideas to decorate our dream home!

What made Ana an outstanding agent with good track record was when it comes to us selling our house. Ana came up with a plan and suggested renovations ideas that brought great values to the house while keeping us within budget. She has worked with us restlessly, with a team of highly professional individuals that completed the renovation project and allowed us to put our house (totally transformed a 50+ year-old house to a contemporary one) in market in less than 2 week time! We were impressed with Ana’s energy, her level of details and professionalism. She works with us very closely during the listing periods with constant updates and was able to revisit strategies with us in a timely manner. It was an ease to do business with Ana thanks to the trust and mutual respect she’s able to build. We happily sold our home last night – ending quite a journey in just a year! Notwithstanding, I’m sure we will continue our business with Ana for our future real estate investments and will be very happy to recommend Ana to our personal and professional network.

Sincerely,
My Le & Phuong Nguyen

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